Shipping policy
Effective Date: 22 September 2026
At Anthro, we aim to ensure that your order reaches you safely and within the expected delivery timeframe.
When will I receive my order?
Most Anthro orders are delivered within 10 working days from the date of order confirmation.
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, transportation conditions, or other circumstances beyond our reasonable control.
Once your order has been shipped, you may receive tracking or delivery-related updates through the contact details provided at checkout.
Delivery timelines are estimates and may vary depending on the circumstances of a particular order.
How much does shipping cost?
Free delivery is available on orders above ₹3,000.
For orders below ₹3,000, applicable shipping charges will be displayed at checkout before you complete your purchase.
Can I cancel my order?
If you wish to cancel an order, please contact us as soon as possible after placing the order.
Orders cannot generally be cancelled once they have been shipped. Cancellation requests received after shipment may not be accepted.
Any eligible cancellation, refund, or other resolution will be handled in accordance with our Refund & Return Policy and applicable law.
Delivery Information
Please ensure that your name, mobile number, email address, and shipping address are accurate and complete when placing your order.
Incorrect or incomplete information may result in delivery delays or failed delivery attempts.
If an order is returned to us because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal to accept the order, or other circumstances attributable to the customer, any re-delivery or additional shipping charges, where applicable, may be communicated to the customer before re-dispatch.
Delays
While we aim to deliver orders within the stated timeframe, delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
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Weather or natural events
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Courier or logistics delays
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Public holidays
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Transportation disruptions
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Operational issues
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Other events beyond our reasonable control
If there is a significant delay (more than stipulated delivery timeline) affecting your order, please contact us and we will assist you in checking its status. If we are aware of an order delay, we will do our best to notify you in advance.
Non-Delivery or Incorrect Delivery
If your order has not been delivered within the expected delivery timeframe, or if you believe your order has been delivered incorrectly, please contact us as soon as possible.
We will investigate the issue and, where appropriate, coordinate with our delivery partner to determine the appropriate resolution.
For issues relating to damaged, defective, expired, or incorrect products, please refer to our Refund & Return Policy.
Any Questions?
If you have questions about your order, shipping, or delivery, please contact us:
Anthro Food Private Limited
Email: admin@anthrofood.com
Phone: +91 8369603861
Please include your order number and registered contact details when contacting us about a specific order.
We will be happy to assist you.
Last Updated: 22 September 2026
Anthro
Complete nutrition for everyday life.
